At swer99, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a swer99 player under Philippine law.
Every connection to swer99 is secured with industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal data are transmitted over an encrypted channel at all times.
swer99 stores personal data on access-controlled servers. Sensitive fields such as passwords are hashed using modern cryptographic algorithms and are never stored or transmitted in plain text.
swer99 operates in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations. Your rights as a data subject are fully respected.
swer99 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with trusted service providers and regulatory bodies as required by law.
As a swer99 player, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing. Contact our support team to exercise any of these rights.
swer99 uses cookies solely to improve your experience on the Platform — for session management, preference storage, and analytics. We do not use cookies to track you across unrelated third-party websites.
Summary: swer99 collects only the personal data necessary to operate your account, process transactions, comply with Philippine law, and improve your experience on the Platform. We do not sell your data. We protect it with industry-standard security measures. You have full rights over your data under the Philippine Data Privacy Act of 2012.
1.1 This Privacy Policy ("Policy") describes how swer99 ("the Company," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "the Player") who access or use the swer99 website, mobile platform, and related services (collectively, the "Platform").
1.2 swer99 is committed to protecting the privacy and security of all personal data entrusted to us by our players. This Policy is drafted in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
1.3 By registering an account on swer99 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the swer99 Platform.
1.4 This Policy should be read alongside swer99's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
2.1 swer99 collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, transaction notifications, support |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank, UnionBank) | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Platform security, fraud detection, service optimization |
| Usage Data | Games played, bet amounts, session duration, pages visited | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, dispute resolution, quality assurance |
2.2 swer99 does not collect sensitive personal information (as defined under the DPA) unless strictly required for identity verification or regulatory compliance purposes, and only with your explicit consent where required.
3.1 swer99 collects personal data through the following means:
swer99 only collects personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed — a principle known as data minimization under the Philippine Data Privacy Act.
4.1 swer99 uses the personal data we collect for the following purposes:
4.2 swer99 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
5.1 swer99 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
6.1 swer99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:
All third-party service providers engaged by swer99 are required to sign Data Processing Agreements (DPAs) that obligate them to maintain the confidentiality and security of your personal data in accordance with Philippine law.
7.1 swer99 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation.
7.2 The following general retention periods apply:
7.3 When personal data is no longer required, swer99 will securely delete or anonymize it in accordance with industry best practices and NPC guidelines.
8.1 swer99 uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file placed on your device when you visit the swer99 website. Cookies allow the Platform to recognize your device, remember your preferences, and maintain your session.
8.2 swer99 uses the following types of cookies:
8.3 You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the swer99 Platform, including your ability to log in and access your account.
swer99 does not use cookies to track your browsing activity on websites unrelated to the swer99 Platform. Our cookies are used solely to improve your experience and maintain the security of your swer99 account.
9.1 swer99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, swer99 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the DPA.
9.3 While swer99 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your swer99 login credentials and for notifying swer99 immediately if you suspect unauthorized access to your account.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by swer99:
10.2 To exercise any of the above rights, please contact the swer99 Data Protection Officer via the contact details provided in Section 14. swer99 will respond to all data subject requests within fifteen (15) business days of receipt, as required by the DPA.
swer99 has appointed a Data Protection Officer (DPO) in compliance with the Philippine Data Privacy Act. The DPO is responsible for overseeing swer99's data protection strategy and ensuring compliance with the DPA and NPC regulations.
11.1 The swer99 Platform is strictly intended for individuals who are 21 years of age or older, as required by Philippine law for casino-style gambling activities regulated by PAGCOR. swer99 does not knowingly collect personal data from individuals under the age of 21.
11.2 If swer99 discovers or is notified that personal data has been collected from a person under 21 years of age, swer99 will immediately close the associated account, delete all personal data collected from that individual, and report the matter to the appropriate authorities where required.
11.3 If you are a parent or guardian and believe that your child has registered on the swer99 Platform, please contact swer99 support immediately so that the account can be closed and the data deleted without delay.
12.1 The swer99 Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the swer99 Platform and does not cover the privacy practices of any third-party websites or services.
12.2 swer99 is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of swer99.
13.1 swer99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
13.2 When material changes are made to this Policy, swer99 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the swer99 Platform after the effective date of any changes constitutes your acceptance of the revised Policy.
13.3 If you do not agree with any changes to this Privacy Policy, you must stop using the Platform and may request account closure in accordance with the swer99 Terms & Conditions.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by swer99, please contact our Data Protection Officer or support team. We are available 24/7 via live chat on the Platform.
14.2 For written data privacy inquiries, you may reach swer99 at:
Email: [email protected]
Response time: within 15 business days for data subject requests; within 2 business days for general inquiries.
14.3 If you are not satisfied with swer99's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through its official channels.
Your data is protected. Your privacy is respected. Now enjoy over 3,200 games — from live baccarat to PBA sports betting — with instant GCash and PayMaya payouts across Manila, Cebu, Davao, and beyond.